Returns

If you’re not happy we’re not happy, so if you would like your money back please get in touch so we can arrange your refund. If we may, here are a couple of points to take note of:

  • ̶ Returns must be sent back within 31 days of receiving your awesome gear
  • ̶ Items must be in the same condition you received them in
  • ̶ Please provide us with some crucial details so we can identify your order – invoice number is best. It has happened where we received an item with no details….we can’t refund items when we don’t know who to refund!
  • ̶ If 31 days have passed, get in touch with us and we will see what we can do

Exchanges

We happy to exchange your item if it’s for a different size or design. We ask if you could send your item back to 1 Tarragon Way, Godalming, GU7 1UY. We recommended Royal Mail signed for, and we will of course refund the postage too.

Thank you

Redbear